Terms & Conditions

Refund Policy

You have the right to cancel any order made with MyPrideFlag.co.uk within 14 days of your purchase. Payment will be refunded on return of goods, cancellation of order, to your original payment card. All goods must be returned in their original condition including packaging to (to be announced). Delivery is non refundable and My Pride Flags must receive the returned products before a refund can be given as the returned stock must be checked to ensure it is unused and resalable. Return Postage will be refunded if the returned product is faulty. If you believe your order has not been delivered you must inform us within 28 days of the order being placed. Any faults must be reported within 7 days of delivery.


UK orders are shipped via Royal Mail 2nd Class postage unless 1st Class option chosen at checkout. Please note orders will be shipped within 48 hours of order being placed, but Royal Mail postage does not guarantee a delivery date.  It is the sole responsibility of the purchaser to ensure all shipping details are correct. 

Electronic Communications

When you visit MyPrideFlag.co.uk or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

License and access to our site

MyPrideFlag.co.uk grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of MyPrideFlag.co.uk. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, copied, sold, visited, or otherwise exploited for any commercial purpose without written consent of MyPrideFlag.co.uk. You may not frame or utilize framing techniques to enclose any information (including images, text, page layout, or form) MyPrideFlag.co.uk without express written consent. Any unauthorized use terminates the permission or license granted by MyPrideFlag.co.uk. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of MyPrideFlag.co.uk so long as the link does not portray, products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any of MyPrideFlag.co.uk logo or other proprietary graphic as part of the link without written permission.

Your account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our discretion.

Reviews, comments, communications and other content

Visitors may post reviews, comments, and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of ‘spam.’ You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. We reserve the right (but not the obligation) to remove or edit such content, but do not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant MyPrideFlag.co.uk a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant MyPrideFlag.co.uk and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify MyPrideFlag.co.uk for all claims resulting from content you supply. We have the right but not the obligation to monitor and edit or remove any activity or content. We take no responsibility and assumes no liability for any content posted by you or any third party.

Product descriptions

We attempt to be as accurate as possible. However, MyPrideFlag.co.uk does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by ourselves itself is not as described, your sole remedy is to return it in unused condition.

Risk of Loss

All items purchased from MyPrideFlag.co.uk are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Colours and Designs

Although we make every effort, colours are not guaranteed and unless they vary massively to what is shown on our website we do expect that customers will accept items with colour or design differences. Computer monitors can show colours differently depending on settings or the type of display. Batches of flags can vary in colour and design due to changes in production or source, and many flag designs do not have official pantone colours to refer to. If a particular shade of colour is required, please ask us in advance of ordering and we will check our stock, and try our best to help

Site Cookies and Personal Data

When visiting MyPrideFlag.co.uk you agree to the use of cookies, this is not limited to those used for your shopping session and also includes any other cookies stored on your computer when visiting MyPrideFlag.co.uk. By registering for an account with MyPrideFlag.co.uk you agree that we may use the information provided by you for MyPrideFlag.co. for email marketing, MyPrideFlag.co.uk will never share or sell your details with any other companies, groups or individual and will always include an option to be removed from our database in any marketing email made by MyPrideFlag.co.uk and its partners.